Shipping & delivery

Shipping rates

For high-value orders, we add signature confirmation automatically, free of charge.

From order to delivery

1. Order confirmedYour order is confirmed as soon as the payment clears.
2. Packed and dispatchedWe pack and ship your order within 1–2 business days and email you a tracking link.
3. In transitThe carrier delivers your parcel within 8–10 business days.
4. DeliveredYour 30-day return window starts on the day the parcel arrives.

Where we deliver

• All 50 US states
• PO boxes
• Military addresses
• International destinations covered by carrier networks

When your order ships, we email you a link to track it.

Taxes, customs and duties

For US orders, sales tax is calculated at checkout.

International orders may be subject to import duties or VAT. These charges are paid by the recipient and are collected on delivery.

Customs clearance for selected destinations

Orders shipped to Norway, Mexico, South Korea, Chile, Japan and Israel may be subject to customs clearance. The recipient is responsible for clearing the parcel through customs, for providing any required tax ID or import information, and for paying all import duties, taxes and clearance fees. These charges are set by the destination country, are not included in the order total and are not refundable by us.

Carriers contact the recipient directly when documents or payment are needed. Parcels that are not cleared within the carrier’s deadline are returned or disposed of under the carrier’s terms, and we cannot be held responsible for the outcome.

Address changes and missing parcels

• Wrong address. We can correct the address only before the parcel is handed to the carrier. Contact us as soon as possible.
• Parcel returned to us. If a parcel can’t be delivered, sending it again may involve extra shipping charges.
• Tracking says delivered, but no parcel. Check the delivery location shown in tracking first, then contact our support team.